Support & FAQ

Find quick answers to your most common questions about using Ecolinke

Frequently Asked Questions

Need help? Here are answers to the most common questions from our clients.

Ecolinke is an all-in-one SaaS platform that helps e-commerce businesses manage orders, stock, team tasks, and delivery operations from one simple dashboard.

No installation required. Ecolinke is 100% web-based. You can access your dashboard securely from any device with an internet connection.

You can add team members, assign roles, track tasks, and monitor performance to ensure smooth collaboration and accountability.

We accept major credit cards and bank transfer. You can choose monthly or yearly billing depending on your plan.

Yes! We offer a 30-day free trial with full access to core features. No credit card required to get started.

Absolutely. Whether you’re a solo seller or managing a large team, our flexible plans and tools scale with your business.

Yes. You can upgrade, downgrade, or cancel your subscription at any time directly from your account settings.

Yes. We use secure cloud hosting with end-to-end encryption and regular backups to keep your data protected.

Definitely. Our support team is available via WhatsApp and email to assist you whenever you need help.

Yes. Ecolinke integrates with many delivery companies and can also automate input using APIs.

We are waiting for your question

Whether you’re just getting started or scaling up, we know that questions come up and we’re here to support you every step of the way.